Dealing with Utilities - Hydro
Hydro Power
Assess the extent of the power outage. If the power outage is limited to only your house then:
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Turn off electrical power at the fuse box or circuit breaker panel.
When operating a breaker, always face away from the panel.
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To turn off, first switch off the main breaker, then the small ones. At the fuse box, first unscrew the fuses, then turn off the main breaker.
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Then switch off all appliances and tools for three reasons :
1. Appliances or tools left on will start up automatically upon restoration of service. Turning them off will minimize the risk of injury or fire.
2. If a power surge follows start-up, it could damage sensitive electronic equipment.
3. Power can be restored more easily by reducing the load on the electric system.
If power is out in your neighbourhood, turn off all appliances but leave one light switch on so you know when power is restored. When power returns, slowly turn on appliances in this order: furnace, fridge, freezer etc. Too much of a rush on the electrical load could cause it to trip and go out again.
Downed Power Lines
If you see a downed power line, please call BC Hydro with the exact location.
Keep back 10 metres (33 feet) from wires or anything in contact with them and warn others of the danger
. Always assume that the lines are energized.
Shuffle or Hop - Don't Step
If your vehicle makes contact with an energized line, remain inside until help arrives. If you must get out due to fire, jump out with your feet together. Then shuffle away, keeping both feet close together.
Never contact the ground and your vehicle at the same time
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It is safe to call for help from inside your car using your cell phone provided it is not connected to the vehicle systems.