Standard Speeches are speeches that are created by the helper that do not require any personalization done to them (note that this can always be bypassed if needed by creating a speech through the Canned Speech Database). These standard speeches have been designed for three cases, explained below:
Wait: | The wait speech is used should the helper experience a delay in responding to a log. The default consists of a thanks to the user for posting a log, as well as a note letting the user know that they have not been ignored. |
Stale: | The stale speech is used to let the user know that because there has been no feedback from them, the topic in question has been closed. Instructions are also provided should the user come back, explaining to them how to get the topic re-opened. |
Resolved: | The resolved speech is used to let the user know that the topic has been closed due to the fact that the problem has been solved. Instructions are also provided should the user come back, explaining to them how to get the topic re-opened. |